FAQ

1、How to upload the manuscript?

  Compress the file to Zip format and upload the file in the following way:

 

2、How to ensure the quality of printing products?

  The company uses HP indigo the world's leading digital equipment, high-quality copy paper, coated paper, imported green toner, printing effect, please rest assured.

 

3、How can I do if there is any print problem of the finished product?

  Please do not worry, please first time through the system work order contact us, uploaded your finished photos to us. If it is true, we will refund or free prints for you again.

 

4、How to choose the color model?

   Color mode need to set CMYK four color printing image mode, Do not use RGB or other color disk to represent color; Pure black, please select a single black (M:0 K:0 C:0), Please try not to set deep color, full color or the total of four color's value is less than 250, CMYK four color of each value shall not be less than 10%, If that do some color print may not show, Line frame, line thickness shall not be less than 0.1 mm, Text size should not be less than 6pt.

 

5、Do I need to review the manuscript and the requirements again?

   Because our company belongs to the custom, demand need the audit process, if there are problems please leave message by Work Order in a timely , or SMS notification, all the process you will receive system email notice, so you should notion your email timely online as not to delay the normal completion of orders.

 

6、What is the time of delivery?

   Time of delivery and the speed of your final audit have a lot of relationships, please contact the designer on time, confirm the satisfied version and feedback to the system designers, then they will arrangement print, packaging and delivery at once.

 

7、Why not offer shipping charges?

   Printing is a large number of production, small profit business, at home and abroad do not provide logistics costs.

 

8、Why do all designs are free charge?

   The company has so many years of design experience, to provide h professional, perfect design is our responsibility, more important also to enhance our competitiveness, including print Logo design, the design of the entire work are not charge.